Frequently Asked Questions
Find answers to common questions about our heritage and products.
How do Duck Head chinos fit compared to other brands?
Our chinos typically offer a classic, true-to-size fit. We recommend consulting our detailed Size Guide on each product page to find your perfect match between Slim, Straight, and Relaxed cuts.
Are your products pre-shrunk?
Yes, most of our cotton garments undergo a specialized washing process to minimize shrinkage and provide a soft, lived-in feel from the first wear.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You may cancel or modify an order within 30 minutes of placement by contacting our support team.
Do you offer hemming services for trousers?
Currently, we do not offer in-house hemming. Our trousers come in standard inseam lengths designed to be easily tailored by your local professional.
How should I care for my Duck Head apparel?
We recommend machine washing cold with like colors and tumble drying on low. For our Gold Glory chinos, a light iron will maintain that crisp, classic look.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Please check the shipping dropdown at checkout for availability.